Louisiana Life & Health Exam Day: What to Expect at PSI (2026)

Louisiana Department of Insurance exams are delivered by PSI Services LLC. Remote testing is no longer offered. PSI's bulletin states that effective July 8, 2024, licensing examinations are available only at PSI testing locations. You cannot take the exam from your kitchen table.

The bulletin lists nine Louisiana locations: two in Baton Rouge, two in Shreveport, and one each in Lafayette, Lake Charles/Sulphur, Metairie, Monroe and Pineville/Alexandria. PSI's nationwide network is also available to candidates who live out of state. Seat availability decides what you can book, so schedule early, especially if you are retesting.

You register for your exam through PSI. Choose the exam that matches the license you need: Life, Health and Accident or Sickness, or the combined exam. Fees are $36, $36 and $58 respectively, and they are nonrefundable and nontransferable.

If your plans change, cancel or reschedule at least 2 days before the exam date or you forfeit the fee. For a Monday appointment, the deadline is the previous Saturday.

You need one piece of valid, unexpired identification that has your photo and your signature. Accepted forms include a state driver's license (the LA Wallet digital driver's license is explicitly accepted), a state ID card, a U.S. passport, a U.S. military ID, an Alien Registration Card, or a Canadian government ID.

Your name on the ID must exactly match the name you registered under, so check the spelling when you book, not in the parking lot. For the current list of what else you may or may not carry into the testing room, read the PSI candidate bulletin before test day.

Arrive early enough to get through check-in without rushing. Once you sit down, the exam starts with a tutorial of about 15 minutes that is untimed, so it does not eat into your exam clock. Use it to get comfortable with how the screen works, and take a breath before the clock starts. Start the exam rested and fed, plan your route to the test center the day before. Decide in advance how you will pace yourself: a quick first pass through every question, then a return to the ones you flagged, is a sensible way to spend 120 or 160 minutes.

The exam is computer-administered and shows one question at a time. The Life and Health and Accident or Sickness exams have 100 scored questions and 120 minutes. The combined exam has 150 scored questions and 160 minutes. A small number, 5 to 10, of unscored experimental questions may also appear, and they count against your time, so do not burn minutes trying to guess which ones they are.

Each question screen has a Comments link. If you think a question is wrong or unclear, you can leave a comment. PSI reviews substantive comments and may adjust scores if a discrepancy is confirmed. Per the bulletin, that is the only review of the examination available to you, so use it for real problems and then move on.

You pass with 70% correct, a raw percentage and not a scaled score.

After you pass, the clock starts on your license application. Your exam score is valid for one year, your fingerprint results for 90 days, and the application package must be complete within 90 days of submission. The application fee is $75 and first-time resident applicants pay $60.75 for fingerprinting. Read our retake rules for the full picture, including what happens if you do not pass.

To walk in ready, work through the free practice questions, read the exam format and outline weights, and try the course preview.